Privacy Policy

1. Introduction

Catalina Communications, Inc., doing business as Catalina Design Group ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you interact with our website or services, including:

• Name
• Email address
• Phone number
• Project descriptions and requirements
• Any other information you choose to provide through our contact forms

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Date and time of your visit

2.3 Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about how we use cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To communicate with you about your project inquiries and provide requested information.
• Provide Services: To deliver the design services you request and manage our client relationships.
• Improve Our Website: To analyze website usage and improve functionality, user experience, and content.
• Marketing Communications: To send promotional materials and newsletters (only with your explicit consent).
• Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Who Has Access to Your Information

We may share your information with the following parties:

• Authorized Employees: Our employees and contractors who need access to perform their job duties.
• Third-Party Service Providers: Companies that help us operate our website and services, such as FormSubmit for form handling and analytics providers.
• Legal Requirements: We may disclose your information if required by law, court order, or other legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Third-Party Services

Our website uses the following third-party services:

• FormSubmit (formsubmit.co): We use FormSubmit to process contact form submissions. FormSubmit may collect and store the information you submit through our forms. For more information, see their privacy policy at formsubmit.co.
• Google Maps: We embed Google Maps to display our location. Google may collect information about your device and location. See Google's Privacy Policy for more information.

We do not currently integrate social media features or share data with social media platforms.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage practices
• Access controls for authorized personnel only

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update your personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at privacy@catalinadesign.org or help@catalinadesign.org.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your information at any time by contacting us, subject to legal retention requirements.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Providing notice through our website or other appropriate means

We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: